Shipping and Returns

Shipping Schedule

Orders are prepared and shipped from our location in Colorado Springs, CO. All orders are packaged and shipped within 2-4 business days. 

We are now offering new lower flat rate shipping costs for domestic AND international orders. 

US Domestic : $8 flat rate standard shipping

Canada : $12 flat rate standard shipping

All other countries : $15 flat rate standard shipping

(*Flat rate shipping is for all orders under 5lbs. All charges are in USD)

Refunds

Northfolk Paper accepts returns within 14 days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it and your item must be in the original packaging. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Returns & Exchanges

If your book arrives damaged, please contact us and we will be happy to setup a refund / exchange immediately. 

Northfolk Paper Online Returns
P.O. BOX 2483
COLORADO SPRINGS, CO 80901